Voted #1 by Cosmopolitan Magazine for “Best Multitasking Micro Current Device”

Brand: TheraFace
Price: 399.00 (Range: $319.00- $419.99)
Release Date: ???
Ratings: 4.4 Overall, 222 Total
5 Stars 75%, 4 Stars 8%, 3 Stars 4%, 2 Stars 3%, 1 Star 9%
Our Rating: 7 out of 10

Why: this device had an overall good rating and I wanted to be able to give it an 8 or 9 but alas once again over 10% of people were very unhappy with the short window return policy of the company directly. Only a 90 warranty on the attachments. Also it felt like it was trying to accomplish too many things. At first I thought amazing! I only need one device! But sadly as a red light therapy device I still much prefer a mask where I can lay down and achieve a relaxing nap while letting the device do its job. Having to hold it and move it all around your face is tedious and takes a lot longer. Also a surprising amount of customers felt it did not do a good job as a facial cleanser. Still it did have over 75% of people giving it 5 stars which is much higher then any other device I have analyzed. So overall I feel this is definitely one of the better options on Amazon as long as you do not mind splurging a bit on the price knowing that you are getting much more then just a microcurrent device.

TheraFace has this disclaimer on their website. It is a good reminder that its important to ensure you are buying an official seller of any product to ensure its not a knockoff!

Beware of unauthorized resellers on Amazon. Only buying directly from Therabody.com or the TheraFace Amazon store guarantees quality, industry-leading warranty, and more on every TheraFace device.

Top 5 Pros:

1. Multi-Functionality: Users appreciate the device’s versatility, offering multiple functions such as microcurrent therapy, LED treatment, cleansing, and percussive attachments, making it a comprehensive skincare tool. This versatility allows users to address different skincare needs with a single device.

 

1. Visible and Immediate Results: Many users report positive changes in skin texture, brightness, firmness, and relief for tension-related issues after using the device. Some even notice improvements after just a few uses.

 

2. High-Quality Build and Design: The product receives praise for its luxurious feel, weight, and packaging, indicating a high-quality build that aligns with the reputation of the Therabody brand. Users appreciate the solid design and durability of the device, contributing to a positive overall experience.
3. Ease of Use: Customers find the device easy to use, with magnetized attachments that are simple to swap. The inclusion of different speed settings for various treatments allows users to tailor their skincare routine to their preferences and needs.
5. Effective Microcurrent Therapy: Users highlight the noticeable impact of the microcurrent therapy, with some mentioning its efficacy even at lower intensity levels, providing a non-invasive way to enhance facial muscles.
7. Convenient and Travel-Friendly: The device is described as travel-friendly, with users appreciating its compact size and the ease of incorporating it into their daily skincare routines. The device comes with a carrying case, a travel pouch is well-designed, ensuring that users can maintain their skincare regimen even when traveling.

Top 5 Cons:

1. Quality Control Issues: Several users mention issues with the device, such as buttons discoloration, the magnet breaking off, and LCD screen malfunction. Some users experienced product failures shortly after purchasing, raising concerns about quality control. Some users report issues with the percussion feature, stating that it only works for a brief period (about two seconds) instead of the intended two minutes. This malfunction could be a significant drawback for those relying on this specific functionality.

 

1. Cleansing Attachment Effectiveness: Some users express skepticism about the effectiveness of the cleansing attachment, with one user suggesting it might not be as efficient as other dedicated cleansing tools.
2. Price and Additional Costs: The product’s high price point is noted as a potential drawback. Some users feel that certain attachments or features, like hot and cold rings, should have been included without extra charges.
3. Water Resistance Limitations: The fact that the device is water-resistant but not fully waterproof is mentioned as a limitation, particularly for the cleansing ring. Users express concerns about potential damage if used under running water.
4. Limited Research and Gimmick Concerns: A few users express skepticism about the limited research supporting the device’s benefits and question the need for certain features, labeling them as potentially gimmicky. Some users prefer alternative professional treatments over the Therabody device.
5. Customer Support Challenges: Users express frustration with the customer care process, indicating that exchanges or support are difficult without the purchase information. This could be a hindrance for users facing issues with their devices.
6. Cost: The TheraFace Pro is considered expensive by some users. While many find it worth the investment, the price point might be a drawback for those looking for a more budget-friendly option.

 

Here are some of the most important comments to reflect on before purchasing:

Item works well when it functions. After 6 months the light attachment no longer worked. Warranty for attachments is only 90 days. Therabody offered no customer support, said I was out of luck. Seems outrageous for a $400 price tag.

For the price, you are better off buying specialty machines that will give better results.
* The light therapy is better done as a mask and will save you MASSIVE time investing in one of those. Otherwise kiss goodbye an hour plus of your day to get the same coverage
* The electric therapy is great, but you can not get fine line areas with how large the bulbs are, there are machines that specialize in this that are way more effective.
* The hot and cool rings are an extra $100 and truthfully you can buy individual ones on amazon that work better. Really, the hot ring is as good as putting warm water on your face, so you really want the cool ring. The problem is the cool ring is awkward and hard to get the key areas under eyes and nose, so consider that one nowhere near as effective.
* Just throw away the facial scrubber and “stimulator” this is silly. Its just a baby theragun that punches you in the face. No ultrasonic movements or anything fancy. You’re better off buying a specialty machine.

Therabody Warranty

 

This Therabody Limited Product Warranty (“Limited Warranty”) applies to the Therabody products set forth below and is given by Therabody, Inc. and its affiliates (“Therabody”) to the individual purchaser of products solely when purchased through an authorized retail partner or directly from Therabody. Therabody warrants that the Therabody-branded products will be free from defects in materials and workmanship when used normally in accordance with Therabody’s published guidelines for the time periods set forth below (the “Warranty Period”). The Warranty Period will commence upon the date of delivery to purchaser of the product from Therabody or an authorized retail partner of Therabody. Any local consumer law rights for non-conforming products remain unaffected. Please note that by using a Therabody product, each purchaser agrees to be bound by the Warranty as set out below. For any warranty issues, please visittherabody.com/support to contact our team. All Limited Warranty services must be authorized and performed by Therabody or a service provider authorized by Therabody.

Warranty Returns

To have the Therabody device or a part replaced under this Limited Warranty, purchaser must contact Therabody’s Customer Experience Team prior to returning any product for warranty service. Therabody will not reimburse purchasers for service performed by others. Unless otherwise instructed by Therabody, the product must be delivered, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to the facility specified by Therabody. Please note all warranty returns must include the completed Return Authorization Form. Before receiving warranty service, Therabody may require that purchaser furnish proof of purchase details, respond to questions designed to assist with evaluating potential issues, and follow Therabody’s procedures for obtaining warranty service. If Therabody determines that the problem with the product is not due to a manufacturing defect due to materials and/or workmanship or the product is not properly returned to Therabody, or otherwise does not qualify for warranty replacement, then the purchaser will be responsible for all costs incurred by Therabody necessary to return the product. Therabody reserves the right to change the method by which Therabody may provide warranty service, and a product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, replacement availability and response times may vary according to country. Purchaser may be responsible for shipping and handling charges if the product cannot be serviced in the country it is in. For service in a country that is not the country of purchase, purchaser will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. If ProCare was purchased for the product, please refer to the ProCare Terms and Conditions for the coverage, duration and terms of service as they are not governed by this Limited Warranty.

If a claim is submitted to Therabody during the Warranty Period in accordance with this Limited Warranty, Therabody will replace the product with the same model formed from new and/or previously used parts that are equivalent to new in performance and reliability. Any replacement product provided under this Limited Warranty may vary in the color and/or cosmetic design from the original product and may not include any original engraving or similar customization. Therabody reserves the right to replace any discontinued product with a new product of comparable value and function. A replacement product assumes the remaining warranty of the original product, or thirty (30) days from the date of replacement, whichever is longer. For international service, Therabody may replace products with comparable products and parts that comply with local standards.

TheraFace Pro:

• Device: 1 year
• Microcurrent Attachment: 90 days
• LED Light Ring: 90 days
• Hot and Cold Rings: 90 days
• Percussive Attachments: 90 days
• Cleansing Ring: 90 days